The essence of the efficient processes
described previously arises from the right decisions being made
at the right time, every time. This is true whether the decisions
arise from the day to day transactions, whether they are to resolve
unusual issues, or whether they are to change the very basis
on which future decisions will be made.
approach to solving current or potential performance issues.
A key feature in all of the foregoing aspects of systematic management has been the need for managers to make decisions:
The fifth aspect of professional management is the development of information systems and models to predict outcomes - this includes the use of trend measurement to predict future performance, the use of problem-solving disciplines to predict the effect of successful solutions, and the use of more comprehensive models to predict the implications of decision making strategies.
Information is the lifeblood of effective management. It is difficult to dispute that some managers (very very few) successfully manage without the rigour outlined here. Intuitive management is a reality for some, but it arises from that managers ability to feel patterns that we cannot see and which they cannot explain - and it is almost impossible to teach.
Our goal is to establish competence in all our managers and that requires making those patterns more tangible through models and information systems. It is rare to employ a truly intuitive manager, and to do so makes the company vulnerable unless it can provide the frameworks by which the rest of its management system can replicate in some way the process of the intuitive manager. There will still be a place for the intuitive - but as the saying goes Give a man a fish and feed him for a day, teach a man to fish and feed him for life. Do you want your business to be dependent on one fisherman?
There can be a role for the truly intuitive manager but there are many cases where whole companies have become vulnerable to them past the point of healthy development, and have actually stunted their growth. The intuitive provides no basis for planned improvement. In responsible management it should be a measurable goal to achieve planned developments of the performance of your information system. Your information system should be your objective mechanism for determining the growth of responsible management within your business.
To understand more about 'Predict':
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