Materials to support planning

A range of materials to help you to plan the performance of your organisation, and how it
will be fulfilled can be accessed, free of
charge, from this page.
If you have software installed on your
computer that is directly compatible with the
browser you are using, you will find that the
file will open within your browser (for instance the Acrobat files). If this is not the case you will find that you are presented with the option to save it directly to disc.
If the file opens within your browser, it is possible to save it to the hard-disk on your computer, by clicking the disk icon in the top left hand corner. Alternatively, by right clicking the links, you can select to 'Save Target As...' and download the file directly to your disc drive.

Presentation materials in MS PowerPoint™ format:

Basic Guidelines in Adobe Acrobat™ format:

Workshop exercises in MS PowerPoint™ format:

Basic Templates in MS Word™ format:

Basic Tools in MS Excel™ format:

Excerpts of the Appendices (in MS Word™ format)

 

 

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Fast Perspectives:
(click below for an oversight)
Case studies of success: transforming organisational performance through QFD

Tesseract's approach to consultancy support
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Managing by Design -
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QFD: The mechanics explained

(click-through tutorial)
Excellence through systematic management: a brief overview of Tesseract's approach
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Testimonials on systematic management